Who we are

Dynamic Hosting is committed to protecting the privacy of our clients and complying with Namibian privacy regulations, such as the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, and share personal information when you use our hosting and website development services.

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1. Information We Collect

We collect information necessary to provide our services effectively. This may include:

Personal Information: Name, email address, contact details, physical address, billing information, and payment details.
Account Information: Details about domain names, hosting services, and website development requests.
Technical Information: IP addresses, device identifiers, browser types, access times, and log data collected through cookies and other tracking technologies.
Communications: Records of emails, support queries, and other interactions with our team.

2. How We Use Your Information

Your personal information is used in accordance with Namibian law to:

Provide Services: We use your information to set up and manage your hosting accounts, deliver website development services, and ensure smooth service provision.
Billing and Payments: To process your payments securely and maintain accurate records for invoicing purposes.
Customer Support: To respond to inquiries, resolve technical issues, and offer assistance.
Legal Compliance: To comply with applicable Namibian laws, including tax, consumer protection, and data protection regulations.
Business Improvement: To monitor and analyze service performance and improve our offerings.

3. Sharing of Information

We only share your information with third parties under the following conditions:

Service Providers: With trusted partners (e.g., payment processors, data centers) to facilitate the delivery of services.
Legal Obligations: If required by Namibian law or to protect our legal rights, we may disclose information to government authorities or law enforcement.
Business Transfers: In the event of a merger or sale of business assets, personal information may be transferred as part of the transaction.

We will not sell or rent your personal information to third parties for marketing purposes.

4. Security Measures

We take reasonable and appropriate security measures, including encryption, firewalls, and access controls, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, no method of internet transmission is entirely foolproof.

5. Your Rights

Under Namibian privacy regulations, you have the following rights:

Access to Information: You may request a copy of the personal information we hold about you.
Correction: You have the right to request corrections to inaccurate or incomplete personal information.
Deletion: You may request the deletion of your personal information in certain circumstances, unless we are legally required to retain it.
Data Portability: You may request to receive your data in a commonly used format or have it transmitted to another service provider where applicable.
Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.

6. Cookies and Tracking

We use cookies and similar technologies to collect information about your interaction with our website, helping us improve the user experience and tailor our services. You can manage cookie settings via your web browser.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of those sites.

8. Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

9. International Data Transfers

If your personal information is transferred to service providers outside of Namibia, we ensure that such transfers comply with applicable data protection laws, ensuring your data is safeguarded in line with Namibian standards.

10. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Dynamic Hosting
Email: info@dynamichosting.online